Raymond James RIA & RCS: AI & the Future of Financial Advising


Hello Raymond James colleagues, partners, & friends!
AI took notes for me as I presented the AI & the Future of Financial Advising keynote with all of you last week! Here are  those notes. I hope they help you on your AI journey. Below you’ll find a few things which may be helpful:

– a downloadable PDF SUMMARY of the most important slides
– the
AI NOTES from our talk transcribed by Otter.ai

Thank you so much for allowing me to share my thoughts on AI with you!
Please let me know how I can be helpful in the future!
Dan

Dan Chuparkoff smiling and looking upwards, wearing a black Google t-shirt and a blue hoodie with a white fleece lining.

Dan Chuparkoff

A.I. & Innovation Keynote Speaker
CEO, Reinvention Labs
Former Technology Leader from
Google, McKinsey, & Atlassian

PDF SUMMARY of key slides

This “Slide Cheatsheet” was customized for your specific talk. It’s designed to help audience-members like you, by wrapping my AI & the Future of Everything keynote into an easy-to-skim, easy-to-share, or easy-to-print resource for future reference.

Download the 3 page
high-resolution PDF here:

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Hope you find it helpful!

AI NOTES from Dan’s Keynote

*These notes were created automatically by Otter.ai. Transcription errors or mistakes have not been fixed
in order to demonstrate the current state of AI notes.


Summary

Dan Chuparkoff discussed the transformative impact of AI, emphasizing its role in enhancing productivity and decision-making. He highlighted AI's capabilities in generating video, text, and code, and its potential to revolutionize industries like financial advisory by offering tools for tax intelligence, risk management, and talent upskilling. Chuparkoff stressed the importance of using AI as a tool rather than a replacement for human expertise, particularly in problem-solving and decision-making. He also addressed concerns about AI's limitations, such as its outdated understanding and potential for bias, and advised on ethical AI usage and data security.

Action Items

[ ] Type in the prompt "what are 10 ways that AI will change the work of financial advisors who want to grow and differentiate their firms" and review the AI-generated response.

[ ] Scan the QR code at the end of the presentation to receive the slides and the transcript.

[ ] Every Monday, ask ChatGPT for one new AI-powered thing to try that you haven't used before.

Outline

Introduction of Dan Chuparkoff and AI Capabilities

  • Speaker 1 introduces Dan Chuparkoff as a trailer collector with over 30 years of experience driving innovation at Google.

  • Speaker 2 describes Dan as the "understandable technology speaker" who makes complex topics simple and useful.

  • Speaker 3 highlights Dan's ability to captivate audiences from the Fortune 100 to South by Southwest.

  • Speaker 4 introduces Dan to ignite imagination about the powerful new era of AI.

  • Dan Chuparkoff reveals that the speakers introducing him were generated by AI, showcasing AI's ability to create realistic content quickly.

AI's Impact on Daily Life and Work

  • Dan discusses how AI is changing everything, making tasks faster and decisions more confident.

  • He shares his personal journey from a troubled childhood to a leadership role at Google, emphasizing the transformative power of technology.

  • Dan recounts his first exposure to technology at 17 through a Co-Op program, where he learned about AutoCAD and the concept of "copy and paste."

  • He explains how each technological advancement, from PCs to the internet, has revolutionized work and communication.

  • Dan introduces generative AI as the next "copy and paste" moment, predicting its rapid adoption and impact on various industries.

  • Understanding AI: Generative, Pre-trained, and Transformative

  • Dan explains the key characteristics of AI, including its generative nature, pre-trained status, and transformative capabilities.

  • He discusses the limitations of AI, such as its outdated understanding of the world and its tendency to hallucinate or fabricate information.

  • Dan encourages the audience to use AI as a tool rather than a replacement for human expertise and decision-making.

  • He emphasizes the importance of understanding AI's capabilities and limitations to avoid misuse and bias.

  • Dan introduces various AI tools like ChatGPT, Copilot, Claude, and Gemini, explaining their strengths and applications.

Practical AI Applications and User Interaction

  • Dan demonstrates how AI predicts the next word in a sentence, highlighting its consensus-driven nature and limitations.

  • He advises users to ask AI for its confidence level and to review its answers with their own expertise.

  • Dan discusses the concept of AI hallucinations and the importance of understanding AI's probability-based responses.

  • He shares a humorous example of AI's training data being influenced by the internet, such as a pizza recipe involving Elmer's glue.

  • Dan encourages users to use AI as a coach and to type in questions regularly to see how AI's answers evolve over time.

AI's Role in Financial Advisory and Industry Shifts

  • Dan uses AI to generate a list of 10 ways AI will change the work of financial advisors, emphasizing the importance of using AI as a guide.

  • He highlights the need for financial advisors to adapt to new technologies and market conditions.

  • Dan discusses the impact of AI on search behaviors and the potential disruption in the search and ads industry.

  • He advises financial advisors to start using AI to improve their search engine optimization and customer acquisition strategies.

  • Dan emphasizes the importance of AI in enhancing various aspects of work, from writing proposals to managing emails and code generation.

The Hierarchy of Human Expertise and AI's Limitations

  • Dan introduces the hierarchy of human expertise, identifying six key types of work: talking to people, following processes, finding issues, problem-solving, making decisions, and imagining the future.

  • He argues that AI is best suited for the bottom three layers of this hierarchy, while humans excel in the top three.

  • Dan explains that AI cannot solve problems, make decisions, or imagine the future, as it lacks human memories and hopes.

  • He emphasizes the importance of humans maintaining control over decision-making and problem-solving.

  • Dan predicts that AI will help humans focus more on higher-level tasks, leading to better problem-solving and decision-making.

AI's Impact on Communication and Collaboration

  • Dan discusses the role of AI in improving communication and collaboration, particularly through meeting notes and real-time translation.

  • He highlights the benefits of using AI-generated meeting notes, such as better accuracy and searchability.

  • Dan introduces Hey Gen, a product that allows real-time translation in multiple languages, and Apple's new AirPods with instant translation capabilities.

  • He explains the potential impact of AI on global collaboration and market competition.

  • Dan emphasizes the importance of managing data security and privacy when using AI tools.

AI's Role in Enhancing Work Efficiency

  • Dan discusses the potential of AI to make work more efficient by automating repetitive tasks and improving communication.

  • He highlights the importance of using AI to tackle the bottom layer of the work pyramid, freeing up time for higher-level tasks.

  • Dan shares statistics on the amount of time spent on meetings, emails, and chat, and the potential benefits of making these activities more efficient.

  • He introduces AI-generated meeting notes and facilitators as tools to improve meeting productivity and reduce time spent on administrative tasks.

  • Dan emphasizes the need for humans to focus on problem-solving, decision-making, and imagining the future, while AI handles routine tasks.

AI's Impact on Industry and Market Dynamics

  • Dan discusses the broader impact of AI on various industries, including financial services, marketing, and manufacturing.

  • He highlights the importance of AI in enhancing customer experience, improving operational efficiency, and driving innovation.

  • Dan emphasizes the need for businesses to adapt to the changing landscape and leverage AI to stay competitive.

  • He discusses the potential disruption in traditional industries and the emergence of new business models enabled by AI.

  • Dan encourages businesses to embrace AI as a tool for growth and transformation, rather than a threat.

Q&A Session: Ethics, Behavioral Change, and Data Security

  • Dan addresses questions from the audience on ethics, behavioral change, and data security in relation to AI.

  • He emphasizes the importance of human oversight in decision-making and the need to avoid relying too heavily on AI.

  • Dan advises on practical tips for adopting AI, such as identifying key pain points and focusing on specific tasks.

  • He discusses the importance of data security and privacy, comparing AI tools to email and the need for education and diligence.

  • Dan encourages the audience to use AI as a tool to enhance their work and improve customer value, while maintaining control over critical decisions.

Thank you!